Privacy Policy

At Aurivo, we take the protection of your data seriously. We want you to feel confident that we are keeping your data secure and that we process it in accordance with our legal obligations. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

WHO ARE WE?

We are Aurivo Co-operative Society Limited (“Aurivo”), we are a co-operative registered under the Independent and Provident Societies with the Registrar of Friendly Societies under registration number 5113R.

We have a number of wholly owned subsidiaries and a few partly owned subsidiaries. Our head office is located in Finisklin Business Park, Finisklin, Sligo. For the purpose of the Data Protection Acts 1988 and 2003 (as amended) (the Acts) and from 25 May 2018, the General Data Protection Regulation (the GDPR), the data controller is Aurivo.

THE INFORMATION WE COLLECT ABOUT YOU

The types of personal information that we collect and process includes your name, address, contact details and other information necessary to provide you with our products, services or shareholding.

Other data we collect may include:

If you are a buying our products or services we may collect your credit/debit card or bank account information;
If you use any Aurivo website or app you will need to share certain personal information with us, such as your name, phone number and email address, and to create a unique password for your account.
Cookies on the Aurivo website that help us provide you a tailored experience. Please refer to the cookies section within this Privacy Policy for more information on what cookies we use and how we use them.
Your marketing preferences that you provide when you sign up for our rewards card.
CCTV data when you visit our stores

Why do we collect this information?

We collect the information in order to provide you with our products and services, to market our services and products, to improve our website and to recruit staff.
We will use this information:
To enable us to transact business with you;
To set you up as a shareholder, customer or a supplier;
To create a candidate profile for you if you are a prospective employee;
To administer and improve our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. For further information please see our Cookie Policy below;
As part of our efforts to keep our website safe and secure;
To carry out our obligations arising from any contracts entered into between you and us.
To deliver information by text message about our products and services, where you have subscribed to receive same.

WHO MIGHT WE SHARE THIS INFORMATION WITH?

We will only share your Personal Data with wholly owned subsidiaries & third parties who have entered into a Data Processing Agreement in line with their confidentiality obligations.

Please see below for a list of instances in which we may share your data with third parties and the reason for such sharing:

Other companies in the Aurivo Group to help us run business effectively;
Third party service providers processing personal data on Aurivo’s behalf, for example to host, manage and service our data as well as administering certain services and features. When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
Regulatory authorities to disclose or share your information in order to comply with any legal obligation;
Legal advisors to enforce or apply our terms of use and other agreements.

PROTECTION OF YOUR PERSONAL DATA

We use a variety of technical and organisational security measures to maintain the safety of your personal data.

HOW LONG DO WE KEEP HOLD OF YOUR INFORMATION?

This depends on the type of data and how we use it. When we make a decision on what data to keep we consider the information we need to best provide you with our products and services, to help us manage your relationship with us, and to make sure we can meet certain statutory obligations.

WHAT LEGAL BASIS DO WE HAVE FOR USING YOUR INFORMATION?

We will only process your information where there is a legal basis for doing so, we will use your data and share that data when one or more of the following conditions have been fulfilled:

Consent to the using of your data in a specific way has been provided;
The processing of your data is necessary for the performance of a contract with us;
The processing of your information is in accordance with our legitimate interests outlined in this notice;
We are legally obliged to process your information in order to comply with regulations.

WHAT ARE THE IMPLICATIONS OF NOT PROVIDING INFORMATION TO US?

Sharing information with us is often a necessity to ensure we can provide our services to you, you can choose not to share information with us, but doing so may limit the products/services we are able to provide to you.

DO WE PROCESS YOUR INFORMATION OUTSIDE THE EEA?

Presently, we do not transfer your information outside the European Union or EEA, however if our service providers change or relocate outside the EEA safeguards will be put in place to protect your information.

WHAT ARE YOUR RIGHTS WITH RESPECT TO YOUR INFORMATION?

With the updated regulations comes new rights in relation to how we use your information, here is a list of your rights:

To access information we hold about you;
To correct any inaccurate information about you;
To have us erase information we hold about you;
To object to us processing information about you such as processing for profiling or direct marketing;
To ask us to provide your information to you in a portable format;
To restrict our use of your information provided that it doesn’t result in a disproportionate damaging effect on information relating to other people;
To withdraw that consent at any time, where any processing is based on consent.

If you feel that the processing of your Personal Data is not in line with our data protection obligations, you can make a complaint with the Data Protection Commissioner (DPC).

OPTING OUT OF DIRECT MARKETING

If you have a rewards card, you can opt-out of receiving Aurivo’s marketing communications by signing into your rewards card account section of our Homeland.ie website. You can also opt-out by modifying your email or SMS subscriptions by clicking on the unsubscribe link or following the opt-out instructions included in the message.

HOW TO CONTACT US AND/OR OUR DATA PROTECTION OFFICER

Get in touch if you have any questions about this policy, your Personal Data or to exercise your rights as mentioned above.
Contact Details of the Data Controller:
Data Protection Co-Ordinator, Aurivo Co-operative Society Limited, Finisklin Business Park, Finisklin, Sligo.
Email: [email protected]
Telephone: +353 (0)71 9186500

CHANGES TO THIS NOTICE

We may need to change this notice from time to time, any changes will be posted on our site and will be effective when posted. To keep up to date please review this notice each time you use our site or services.

This notice was last updated on 1st July 2026